Terms and Conditions

Terms and Conditions

Welcome to Dhatri Agro. These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing or using our website, products, and services, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website or services.

1. General Information

Dhatri Agro is a platform that provides eco-friendly, plastic-free grocery bags and other sustainable products. We are committed to delivering high-quality, eco-conscious solutions to our customers.

2. Use of the Website

By using the website, you agree to use it only for lawful purposes. You may not use the website to engage in any activity that is illegal or harmful, including but not limited to:

  • Transmitting any viruses, malware, or harmful code.

  • Using the website for fraudulent activities.

  • Violation of any applicable laws or regulations.

3. Products and Orders

  • All products listed on the website are subject to availability.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to the unavailability of products or errors in pricing or product information.

  • You are responsible for providing accurate and complete information when placing an order. Failure to do so may delay the processing and shipping of your order.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) and are exclusive of any applicable taxes or shipping charges.

  • We accept payments through various methods as available on the website, including credit/debit cards, net banking, and wallets.

  • We reserve the right to update our pricing at any time without prior notice.

5. Shipping and Delivery

  • Dhatri Agro ships products to various locations in India.

  • Delivery times vary depending on your location and the availability of the products.

  • Shipping charges may apply, and these will be displayed at checkout.

  • We are not responsible for delays caused by third-party delivery services.

6. Returns and Refunds

  • We strive to ensure customer satisfaction with every order. However, if you are not satisfied with your purchase, please refer to our Return and Refund Policy.

  • Any requests for returns or refunds must be made within a specific period after receiving the products, as outlined in our policy.

  • Refunds will be processed based on the original method of payment, subject to deductions in cases of product damage or misuse.

7. Privacy Policy

We respect your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Intellectual Property

  • All content, including but not limited to text, graphics, logos, images, and software, available on the website is the property of Dhatri Agro or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not use, reproduce, or distribute any content from the website without prior written consent from Dhatri Agro.

9. Limitation of Liability

To the fullest extent permitted by law, Dhatri Agro will not be held liable for any damages, losses, or expenses arising from the use of the website or our products, including but not limited to direct, indirect, incidental, or consequential damages.

10. Modifications to Terms and Conditions

Dhatri Agro reserves the right to modify or update these terms at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. We encourage you to review these terms periodically.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts in India.

12. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Dhatri Agro
Email: [dhatri.agro.online@gmail.com]
Phone: [+91-9835886280]
Website: [www.dhatriagro.com]